It’s been a long time since we made a podcast…and you can probably tell. We took extreme effort to keep the rants pointless and to have a good time so please enjoy our first podcast of 2011!
Topics!
DISCLAIMER – Pointless rant below!
Some of you may remember when I wrote about my Lenovo R500 a while back.
Well I have an update and it’s not good! Here, you can read the situation your self.
Hello, I purchased a Lenovo R500 on January 29th 2009. The windows sticker that was on the bottom of the laptop has worn away and I can no longer read the key that was on it. It was a Windows Vista Basic sticker. I was wondering if I could possibly get the product Key for it and perhaps an OS CD? Here is the Serial#: ###### from the invoice. Here is the invoice number "Electronic Receipt for Invoice ###### -- shipped on 02/04/2009" If you need anymore information I can provide it. I can forward the invoice if you would like. Thanks
Fair enough right? I figure ok, their sticker wore off so they will back me up with another key or a new disc.
Well silly me for thinking that…
Dear Sir/ Madam, Thank you for contacting Lenovo, the makers of ThinkPad and Think Centre products. As I understand, you want to get the product key of your system since the key has worn out. We apologize as we will not be able to send you that since we do not keep any data of the old product keys. You will have to purchase a new Operating System to get the product key. You can purchase it directly from Microsoft. If you have further questions or concerns, please feel free to contact the Sales Support Department at: 866-968-4465 option 3 (9:00 am to 7:00 pm EST). We will be happy to assist at that time. Once again, thank you for contacting Lenovo.
So there you have it. Lenovo can’t even take the time to figure out if I’m a “Sir” or “Madam”!
I don’t see how a business computer company can operate like this. I will not use them for business purchases if they cannot back up their products.
I think it’s pretty safe to say that my next machine won’t be a Lenovo.
If you can read it then you can have it!
There’s been quite a bit of tech news over the last week, among it Steve Jobs’ rant to investors about Android’s inferiority to the iPhone operating system. The rant came during a conference call with Apple investors that was originally intended to explain poorer than expected performance over the last quarter. Many have pointed out that poorer than expected performance from Apple has a lot more to do with high expectations than objectively poor performance; it’s clear that Apple is doing very well. It’s new iPhone sold more than expected (despite quite a lot of bad press with antennas and cracking glass) and while the company sold fewer than expected iPads, the problem was on the manufacturing side, not the demand side. With all that in mind, a number of people have asked the question, “What is Steve Jobs complaining about?”
Even Steve Jobs’ detractors rarely claim that he doesn’t think ahead. He might be arrogant and controlling, but he’s visionary. That said, I wonder if Jobs’ foresight has let him see something that makes him want to rant about Android. I doubt that he thinks it’s a better platform or that it’s more popular, and the only other aspect up for grabs is the ecosystem, which brings me to what I think is really getting to Steve Jobs: a drop in the number of iPhone developers.
I don’t have any evidence that there is such a drop, but it wouldn’t surprise me if there was and it might explain a lot about Steve Jobs’ rant last week.
On the other hand, he might just have been having a bad day.
We’re back! It’s been a long time since our last podcast and we apologize!
This week we talked about why Apple is looking at purchasing ARM, the iPad and some questions we have about Ubuntu’s user experience research.
This is the zeroth episode of Pointless Rants (of course it’s zero-indexed, it’s a technology podcast).
In this episode of Pointless Rants we did the following:
